Homeownership Program Technical Issues

I completed the questionnaire and didn't receive an email, what do I do?

If you have completed the 3-page eligibility questionnaire and did not receive an email within 30 minutes, please email us at apply@TCHabitat.org or call the Program Information Center at 612-540-5660. 

I forgot my password. How do I reset it?

You can reset it on the Homeownership Portal login page.

1. Go to tchfh.force.com/homeownership/login and click "Forgot Password."
2. Enter your username.
   1. Your username will be the email address entered on the eligibility questionnaire. 
3. Click on the reset password link in the email you receive and choose a new password.

If you have already attempted to reset your password and are still unable to access the portal, please email apply@tchabitat.org or call the Program Information Center at 612-540-5660.

I am trying to access the Homeownership Portal but forgot my username, how do I find it?

Your username will be the email address you provided on the eligibility questionnaire.

Your username will be included in the invitation email you got when you first signed up. Search your inbox for "Habitat Homeownership Portal Invitation" to find it.

If you continue to have trouble accessing the portal, please email apply@tchabitat.org or call the Program Information Center at 612-540-5660. 

I am having an issue with the online application and need to speak with someone about it.

You can call the Programs Information Center at (612) 540-5660. If you leave a message, your call will be returned within the next two business days. You can also email apply@tchabitat.org with your question.

• If the Programs Information Center volunteer is unable to answer your question over the phone, they may be able to schedule you for an in-person appointment with an Intake Team staff member.